Is your company losing money because of bad communication? Don’t suffer in silence! Read on to discover how unified communications (UC) can save your business. Companies in the United States and the United Kingdom have [...]
If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly [...]
The many features available for VoIP may overwhelm and confuse you. You might even overlook a lot of them. How do you keep track of all its applications and functions? We’ve compiled a list of [...]
Voice over Internet Protocol, commonly known as VoIP, allows you and your employees to make and take phone calls over the Internet using your existing broadband connection. It saves you loads of money and increases [...]
VoIP apps let users send messages, make phone calls, and do other tasks through an internet connection. Most apps offer the essential services for free, and they can harmonize with your devices for consistent usage. [...]
Phones are absolutely essential to any company’s communications arsenal. And after Alexander Graham Bell made the first coast-to-coast long-distance call in 1915, it was clear that this was technology that had the power to transform [...]
An organization might have the most state-of-the-art technology in the world at its disposal, but none of it matters if people don't use it. Here are five good ways to ensure collaboration tools adoption for [...]
The workplace has been steadily evolving, and much of this is fueled by the rise of remote workers. Last year’s Gallup survey showed that of more than 15,000 adults asked, 43% of them worked outside [...]
Today’s technology allows customers to engage with brands and companies across a broad range of platforms and mediums. But the telephone still remains an essential communication tool for businesses. It makes sense then to invest [...]
As the use of Voice over IP (VoIP) phones becomes more widespread, so too do security threats against it. And the most common type of VoIP fraud? Theft of service. Let’s examine how it affects [...]