Advantages of call recording

Customer service representatives are prone to errors; after all, they're only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover [...]

2023-05-09T09:13:32+00:00June 22nd, 2020|VoIP|

Top 5 benefits of using softphones

Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with [...]

2023-05-09T09:13:37+00:00May 13th, 2020|VoIP|

Discover the best VoIP service for you

Forget about the days when your company spent a lot of money on long-distance phone calls to clients and partners. Voice over Internet Protocol (VoIP) technology now allows you to place and receive calls for [...]

2023-05-09T09:13:42+00:00March 13th, 2020|VoIP|

AI-powered VoIP: What businesses can expect

Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations. [...]

2023-05-09T09:13:43+00:00March 2nd, 2020|VoIP|
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