Advantages of call recording

Customer service representatives are prone to errors; after all, they're only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover [...]

2023-05-09T09:13:32+00:00June 22nd, 2020|VoIP|

Top reasons to record your calls

Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your [...]

2023-05-09T09:17:40+00:00April 29th, 2019|VoIP|

Top 4 benefits of call recording

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate [...]

2023-05-09T09:24:52+00:00March 20th, 2018|VoIP|

VoIP: What to look for in a provider

Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless worthwhile VoIP options. You just need to [...]

2023-05-09T09:30:09+00:00February 14th, 2018|VoIP|
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