Advantages of call recording

Customer service representatives are prone to errors; after all, they're only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover [...]

2023-05-09T09:13:32+00:00June 22nd, 2020|VoIP|

Top reasons to record your calls

Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your [...]

2023-05-09T09:17:40+00:00April 29th, 2019|VoIP|

Top 4 benefits of call recording

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate [...]

2023-05-09T09:24:52+00:00March 20th, 2018|VoIP|

The true cost of an ugly website

eCommerce websites take longer to create than regular websites. That’s because finding the right plugins and fine-tuning other components such as the blog page takes a lot of time. Only when you’re certain that everything’s [...]

2023-05-09T09:34:07+00:00May 5th, 2017|Business|

Free Windows 10 upgrade for SMB’s

If your small- or medium-sized business has yet to get a Windows 10 upgrade, fret not! Microsoft has just announced the good news. The tech giant is bringing back free Windows 10 upgrades exclusively for [...]

2024-04-19T08:41:59+00:00February 16th, 2017|Windows|

How virtualization helps cut costs

Small and medium-sized businesses have been seeing improvements in cost reduction and disaster recovery with the adoption of virtualization. Over the last year, virtualization has enabled Strem Chemicals, a Massachusetts-based manufacturer and marketer of specialty [...]

2023-05-09T09:38:52+00:00February 26th, 2016|Virtualization|
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