AI is a boon for eCommerce
Once the stuff of science fiction, artificial intelligence (AI) is currently on track to becoming a key part of modern businesses. According to experts, 2020 is the year that 85% of all customer interactions with [...]
3 Ways AI is changing the healthcare sector
Technology plays an important role in streamlining business processes. Artificial intelligence (AI), for example, is making huge strides in the healthcare industry, not only helping medical professionals better care for their patients, but also giving [...]
AI is changing the face of healthcare
Technological advancements have a tremendous effect on the healthcare industry. Something called machine learning is the first step toward artificial intelligence (AI) and it’s already streamlining service delivery for those in the medical profession. Here [...]
Can AI enhance your e-commerce business?
Artificial intelligence (AI) or “machine learning” has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 85% [...]
Improvements coming to Visual Search in Bing
How would you search the internet for an item you didn’t know the name of? Throwing together a few descriptive words probably isn’t enough to find what you’re looking for, but what if you could [...]
AI-powered advances in customer support
High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy -- and some do [...]
Using Cortana to Organize Business
With so many affordable IT tools on the market, it's a great time to be a small-business owner. Most of them are basic and won’t require much training, too, so you don’t have to be [...]
2017’s most valuable IT solutions
“Fad” is a dirty word for many small-business owners. Whether it’s what they’re selling or what they’re investing in, business owners need long-term and reliable investments to secure their future. With 2017 in the rearview [...]
VoIP’s evolution in 2018
Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we [...]