Stop waiting for your technology to break

When something goes wrong with your IT, everything grinds to a halt.  With a standard break/fix service contract, you have to wait for something to break before your provider can fix it.  That equation seems to make sense – even though it could easily result in hours of downtime.  But what if you could keep your IT from breaking in the first place?

With Infoaxis’ Managed Services, we take a different approach. Our IT Managed Services were developed through years of supporting customers in many different industries. This experience has allowed us to develop a set of proactive best practices, that when implemented consistently, will provide for a reliable and dependable IT infrastructure.

Advantages of an Infoaxis Managed Services Contract:

  • [icon type=”angle-double-right” class=”fa fa-li accent”]Predictable Budgeting & Reduced Operating Costs
    FIXED pricing models allow for cost predictability
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Peace of Mind (Increased Reliability & Less Downtime)
    24/7 monitoring/alerting allows for proactive maintenance, lower TCO
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Increased Security
    Microsoft patch management and managed AntiVirus/AntiSpyware
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Reliable Support
    Broad IT expertise. No sick days, vacations, etc.
  • [icon type=”angle-double-right” class=”fa fa-li accent”]More Efficient Use of Internal Resources
    Free up your internal resources to focus on strategic initiatives

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Managed services from [company_short] provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.

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The proactive best practices that we implement form the core of the process used to support your organization.

  • [icon type=”angle-double-right” class=”fa fa-li accent”]24/7 Network & Workstation Monitoring And Alerting
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Windows Server Monitoring And Alerting
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Active Directory Monitoring And Alerting
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Event Log & Application Log Monitoring And Alerting
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Automated Microsoft Patch Management
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Managed AntiVirus & AntiSpyware
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Desktop Policy Management (USB, CDROM Lock Down, etc.)
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Online Case Management: Ticketing & Help Desk
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Robust & Customizable Reporting: Executive Summary, System Inventory, etc.
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Real Time Change Management Auditing, Alerting, And Reporting
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Vendor Management
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Secure Remote Access
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Managed Backup & Disaster Recovery
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Virtual CIO Service
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Remote and On-Site Support

Virtual CIO Service

Effective Information Technology (IT) is key to your organization’s success. IT represents a significant portion of your budget and is in constant flux.  Large organizations have a Chief Information Officer (CIO) to sort through these various issues. But small-to-medium sized businesses do not have the luxury of having a CIO on staff and typical business executives are not IT experts and have other responsibilities that prevent them from spending more time in this critical area.

This is where our Virtual CIO service adds significant value:

  • [icon type=”angle-double-right” class=”fa fa-li accent”]Align IT strategy and focus with overall business objectives
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Business system technology planning
  • [icon type=”angle-double-right” class=”fa fa-li accent”]IT budget analysis (Upgrade system? Outsource development? Hosting?)
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Cloud computing (Evaluate potential benefits. Does it make sense for your business?)
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Up to quarterly reviews of IT results and plans
  • [icon type=”angle-double-right” class=”fa fa-li accent”]Project planning

All this for a predictable, FIXED monthly fee.

Want to take advantage of a
breakthrough alternative to break/fix?

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