Request for Return Merchandise Authorization (RMA) Request

Return IT

Infoaxis accepts returns on most un-open orders for up to 30-days from our ship date.

We offer a limited return policy on selected items, subject to the return policies of the manufacturers we represent. The interpretation of the actual manufacturers return policies is at the sole discretion of Infoaxis. For detailed guidelines please visit our Returns Policy page. If you believe that your purchase qualifies for a return, please fill out the form below.

Defective items: If your item no longer meets the return period or conditions, it could still be eligible to be replaced or repaired through the manufacturer’s warranty.

Does your item seem to qualify for a return?

Please provide the following details regarding your request:

Company *

First Name *

Last Name *

Email Address *

Phone Number *

Originating Purchase Order # *

Return Item Part Number(s)/Description *

Serial Number(Systems, Displays & Printers Only)

Has the box been opened? *

• Yes
• No

Was this item hooked up and/or taken out of the box? *

• Yes
• No

Was this item used? *

• Yes
• No

Do you have all original packaging? *

• Yes
• No

Is the Item in 100% new condition (i.e., no external or internal packaging should be damaged and/or torn)? *

• Yes
• No

Reason for Return *

If approved, I would like *

• Credit
• Replacement
• Repair

Additional Information

Submit