Most companies use the ‘break/fix model’ of technology management.
When technology fails, a technician is called in to fix the problem and the company pays a fee for the service.
This model can result in repeated downtime and lost productivity.
Plus, there’s little incentive for the service provider to keep the client’s network and systems running efficiently.
After all, the provider only makes money on tech breakdowns.
Managed Service Providers (MSPs), on the other hand, provide affordable solutions for companies at a fixed monthly fee.
MSPs are fully focused on keeping their clients’ systems up and running, because repeated technology failures mean higher costs for them.
They employ consultants and engineers who specialize in networks, computer and application support, cloud, and cybersecurity.
While services are typically delivered remotely via the Internet, on-site proactive and emergency support is also provided when necessary.
MSPs offer many critical services, including…
- Desktop, laptop, server, and networking support
- Data backup and disaster recovery
- Network and infrastructure security
- Remote network monitoring
- Virtual CIO services
- Technology evaluation and planning
- Hybrid work management
Work with a proactive MSP
In today’s uncertain and volatile times, you need an MSP who has your best interests in mind.
Infoaxis is known for forward-thinking IT strategies and solutions that enable our customers to manage their technology assets more effectively.
When you engage us as your MSP, you get our dedicated IT and cybersecurity staff to support your business. You get peace of mind from knowing technology problems are resolved before they can disrupt your business.